Terms of Use - Privacy Policy

Terms of use of the e-shop Vasilikos Karpos
This privacy policy describes the personal data collected or generated (processed) when you use the websites of the Company "CNO KAPPOEMBORIKI KAMPOURIS ANT. XRESTOS" with the distinctive title CNO KARPOEMPORIKI (hereinafter referred to as the "Websites"). It also describes how we use, share and protect your personal data, the choices you have regarding your personal data, and how you can contact us.
Please take some time to review in detail this Statement which has been prepared in compliance with GDPR 679,2018 (hereinafter referred to as "GDPR"), which constitutes a directly binding legislative act as well as in accordance with applicable Greek law.
Further information, highlighting certain uses of your personal data together with the possibility of opting in or out, may also be provided at the stage of collecting your personal data.
CNO KARPOEMPORIKI operates as a modern company active in the trade of electronic cigarettes and gifts in Greece, selling its products both in the Greek and international market through local stores or the online store at karpoemporiki.gr.
CNO KARPOEMPORIKI , with VAT number 050016595 at the Tax Office of Pallini, located at 2o km of Peania Avenue - Markopoulou, Peania, P.O.K.: 19002 and is supervised by the Personal Data Protection Authority (PDPPA)
WHAT Personal Data We Collect and WHEN
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We collect and process the personal data you provide to us on the following legal bases:
• Legitimate interest as required for the fulfilment of the services provided
• Legal Obligation to comply with applicable laws and regulations
• Your consent, which you can withdraw within your rights
We do not process personal data without your consent or without you being our customers or without you having given your data to the Company.
CNO KARPOEMPORIKI requests that you submit certain personal data to us in order to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive news, create an account, participate in our events or contests, or interact with or use our Sites.
• This personal data includes the following:
• Contact details, including name, email, phone number, postal address and billing address
• Login and account information, including username, password and unique user ID
• Personal information, including gender, city and shopping history
• Payment or credit card details
• Personal preferences, such as your wish list, as well as marketing and cookie preferences.
At this point, please note that you are responsible for the accuracy of the data you provide to us.
When you interact with our Sites and Apps, certain data is automatically collected from your device or web browser. More information about these practices is included in the Cookies section of this Privacy Policy. This data includes the following:
• Device identification numbers, call status, network access, storage information and battery information
• Cookies, IP addresses, referrer headers, browser and browser version identification data, as well as web beacons and tags.
TOOLS to Set What Personal Data We Collect
When you use our Sites, we also provide timely notice and obtain your consent for certain practices. For example, we obtain your consent to use your location and to send you notifications. In many cases, the platform of the web browser you use or your mobile device provides additional tools that allow you to control when your devices collect or share certain categories of personal information. For example, your mobile device or the web browser you use may provide tools that allow you to manage the use of cookies or site sharing. We encourage you to familiarize yourself with and use the available tools on your devices.
WHY and HOW we use your personal data
We use your personal data for the following purposes:
To provide information about the Sites and Services you request
When you use the Sites, we use your personal data to provide you with the product or service you have requested. For example, if you make a purchase on the karpoemporiki.gr website, or participate in an event or promotion, we will use the contact information you provide to contact you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.
In many cases, in order to use certain information on the Sites, you may need to provide CNO CARPORUM with additional data or additional consent to use certain information in a certain way. For example, to share content on social media, you may need to provide login information for your social media accounts.
To communicate information about our products, services and events, and for other promotional purposes
When you provide your consent, we will send you promotional communications and news about CNO KARPOEMPORIKI 's products, services and other promotions. You can opt-out of these communications at any time after you have given this consent.
If you are an existing CNO GROUP customer (for example, if you have placed an order with us), we may use the contact information you provide to us to send you marketing updates about similar CNO GROUP products or services, where permitted by applicable law (unless you have already opted out of receiving such content). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to us to personalize our communications with you about products and services that we believe may be of interest to you.
To operate, improve and maintain our business, products and services
We use your personal data for our business. For example, when you make a purchase, we use this information for accounting, auditing and other internal functions. We use personal data about how you use our products and services to improve your user experience, to help identify technical and service issues, and to administer the Sites.
To protect our rights, property or safety, ours or that of others
We may also use your personal data about how you use our Sites and Apps to prevent or detect fraud, abuse, misuse and violation of our Terms of Use, as well as to comply with court orders, government requests or applicable law.
For the purposes of general research and analysis
We use data about how people use our Sites and Services to better understand consumer behaviour and preferences. For example, we may use information about how visitors to the karpoemporiki.gr website use the search and product discovery features in order to better understand the best ways to organize and present product offerings in the "storefronts" of our online store.
Other purposes
We may also use your personal data in other ways and we will provide specific notices when we collect the data and obtain your consent where necessary.
Legal Basis
In order to process your personal data, we rely on certain legal bases, depending on how you operate our Sites
• When you purchase products of CNO KARPOEMPORIKI from our Sites, we need your personal data to fulfill the contract between us. For example, we need your payment and contact information to deliver your order.
• We also rely on other legal bases, such as our reasonable rights as a business, compliance with a legal obligation or the protection of our vital interests.
NOTIFICATION of your Personal Data
Notification by CNO CARPOPROBING
We do not trade or transfer your personal data to third parties except as set out in this Privacy Statement and as required by law.
CNO KARPOEMPORIKI shares your personal data with:
• Companies of the CNO GROUP for the purposes and under the terms mentioned above
• Third party service providers that process personal data on behalf of CNO KARPOEMPORIKI , for example for credit card and payment processing, transfers and deliveries, hosting, management and maintenance of our data, email distribution, research and analysis, management of brand and product promotions, as well as management of certain services and data. When we use third party service providers, we enter into agreements
• requiring them to implement appropriate technical and organisational measures to protect your personal data.
• Other third parties, to the extent necessary to: (i) comply with a government request, court order or applicable law; (ii) prevent illegal uses of our Sites or violations of our Site Terms of Use and policies; (iii) protect ourselves from third party claims; and (iv) assist in the prevention or investigation of fraud (e.g. counterfeiting).
• To other third parties where you have given your consent
We may also transfer personal data we hold about you in the event of a sale or transfer of all or part of our business or assets (such as in the event of reorganisation, transfer, dissolution or liquidation).
Notification from you
When you use certain social media elements on our Sites, you may create a public profile that includes information such as your username, profile picture and city. You may also share content with your friends or the general public, including information about your interaction with CNO CARPORUM.
PROTECTION and MANAGEMENT of your Personal Data
At CNO CARPORUM we take all necessary measures to protect and secure information. More specifically, we have developed and implemented optimal technical and organizational security and information protection mechanisms in order to protect the integrity, availability and confidentiality of information.
Encryption & Security
We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of your personal data.
Retention of your personal data
We retain your personal data for as long as necessary to fulfil the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will retain your personal data for as long as you have a CNO CARPORUM account. With respect to your personal data related to product purchases, we retain this data for a longer period in order to comply with our legal obligations (such as tax and trade laws and for warranty purposes).
YOUR RIGHTS regarding your Personal Data
At CNO KARPOEMPORIKI we recognize and ensure the following rights:
• Right to transparent information to exercise your rights (Articles 12, 13, 14 of the GDPR),
• Right of access (Article 15 GDPR) to the personal data we have collected from you
• Right to rectification (Article 16 GDPR) of inaccurate personal information we have about you
• Right to erasure ("right to be forgotten") (Article 17 GDPR) of the Member-User account and the information we have about you. We should note that the exercise of the right of deletion on an active subscriber will result in our inability to continue to provide the services you have requested from us
• Right to restrict the processing of your personal data (Article 18 GDPR) where possible
• Right to object (Article 21 GDPR) to the processing of your personal data
• Right to withdraw your consent already given (Article 7 GDPR), i.e. to withdraw your consent at any time for processing based on consent. The lawfulness of the processing of your data is not affected by the withdrawal of consent up to the point in time when you requested the withdrawal.
• Right to make a complaint to the competent supervisory authority, the Personal Data Protection Authority (1-3 Kifissias Street, Athens, P.O. Box 115 23, +30 210 6475600, contact@dpa.gr)
You have every right to exercise your rights by writing to the Mayor of Spata, 48 Beca Christou 48, Spata, P.O. Box: 19004. Please ensure that your relevant requests are accompanied by appropriate proof of your personal identification, with the express reservation that the Company may request additional information for the purpose of identifying and confirming your details.
Choosing not to receive Marketing Communications
If you have an account with CNO KARPOEMPORIKI , you can opt out of receiving CNO KARPOEMPORIKI marketing communications by modifying your options in the "view or change your profile" section of our Sites. You may also opt out of receiving marketing communications by changing your email and sms subscriptions by clicking the unsubscribe link or following the instructions included in the message. Alternatively you can contact us using the details below.
COOKIES and Pixel Tags
CNO KARPOEMPORIKI , collects information, which may include personal data, from the web browser you use when you use our Sites. Χρησιμοποιούμε ποικιλία μεθόδων, όπως cookies και ετικέτες pixel, για τη συλλογή αυτών των πληροφοριών, στις οποίες μπορεί να περιλαμβάνονται (i) η διεύθυνση IP σας, (ii) ο μοναδικός αναγνωριστικός αριθμός cookies σας, πληροφορίες για τα cookies σας, καθώς και πληροφορίες σχετικά με το αν η συσκευή σας διαθέτει λογισμικό για την πρόσβαση σε ορισμένα στοιχεία, (iii) μοναδικός αναγνωριστικός αριθμός συσκευής και τύπο συσκευής, (iv) τομέας (domain), τύπος και γλώσσα προγράμματος διαδικτυακής περιήγησης, (v) λειτουργικό σύστημα και ρυθμίσεις συστήματος, (vi) χώρα και ζώνη ώρας, (vii) προη
It is also possible to collect information from third parties through Sites using cookies, third party plugins and widget tools. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
We use cookies and pixel tags to track our customers' use of our Sites, and to understand their preferences (such as country and language
choices). This allows us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about traffic and interaction with websites, to identify trends and to obtain statistics so that we can improve our Sites. In general, there are three categories of cookies used on our Sites:
Operation: These cookies are required for basic website functions and are therefore always enabled. They include cookies that allow our Sites to "remember" you while you browse, during a single visit or, if you request it, from one visit to another. They allow "shopping cart" and "checkout" features to be available and assist with security and compliance issues.
Performance: these cookies allow us to improve the operation of our Sites by monitoring usage. In some cases, these cookies improve the speed with which we can process your requests and allow us to remember your preferences on Sites. Rejecting these cookies may result in insufficient personalisation of offers and poor performance of websites.
Social media and advertising: social media cookies allow you to connect to the social media networks you use and share content from our Social Media Sites. Advertising (third-party) cookies collect information to help better personalize ads according to your interests, both on our Sites and on others' Sites. In some cases, these cookies involve the processing of your personal data. Rejecting these cookies may result in the display of ads that are not as relevant to you or in your inability to effectively connect to Facebook, or other social media and/or in your inability to share content on social media.
For a complete and up-to-date summary of all third parties that have access to the web browser you use (via the CNO KARPOEMPORIKI Sites), we recommend that you install a plugin specifically designed for this purpose. You can also enable the sending of a notification to you from your computer each time cookies are sent, or you can choose to disable all cookies. This is done through the web browser settings on each web browser and device you use. Because each web browser is a little different, we recommend that you refer to the Help menu of the web
browser you are using to find out the correct way to modify your cookies. If you disable cookies, you may not be able to access many of the features that make our Sites and Apps more effective, and some of our services may not function properly.
CHANGES to our Privacy Policy
Our current legislation and practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites. If we make material changes to the way we process your personal data, we will send you prior notice or, where required by law, we will seek your consent to implement those changes.
Filing complaints
CNO CARPORUM, holds your data in compliance with the provisions of this Statement and the provisions of the applicable legislation. If, despite all this, you wish to make a complaint in this regard, you reserve the right to lodge your complaints with the Data Protection Authority (DPA).
Role: Food trade
Company name: CNO KARPOEMPORIKI
Address: D. Bekas Christou 48, Spata, P.O. Box: 19004
Phone: +302102856874
Email: karpoemporiki@gmail.com

Supervisory Authority
Personal Data Protection Authority (DPA)
1-3 Kifissias Street, P.K. 115 23, Athens, Greece
+302106475600
contact@dpa.gr